Refund Policy
Submit Application
Users can contact customer service directly or submit a refund application via email, and provide the order number, purchase receipt and relevant certificates.
Review and Processing
Customer service will review the application within 1-3 working days after receiving it, and review the results via email.
Refund Method
The refund will be returned to the user’s payment account, or in other forms (such as platform balance) according to the actual situation.